Q: How does Securranty compare to OEM warranty or protection plans offered by HP, Lenovo, Dell, Acer or Asus?
Securranty insures all OEM brands and models of Chromebooks, MacBooks, Apple iPads, and Laptops. OEM warranty or protection plans do not offer unlimited repairs and replacements. They do not offer comprehensive coverage to include loss, theft, flood, fire, and vandalism. To learn more about OEM warranties, click here to read our blog.
Q: Does Securranty provide a solution for insurance purchase by students/parents, faculty and staff?
Securranty has hundreds of K-12 public, charter, and private schools across the country with many large school districts that provide an option or make it mandatory for students/parents to purchase insurance coverage for Chromebooks, Apple iPads, MacBook’s & Laptops. To learn more visit our page on insurance purchases by students and faculty.
Q: How many claims or incidents are allowed? What happens if a student repeatedly damages the device accidentally?
The policy covers Unlimited Repairs and Replacements. If we are unable to repair the device, we will replace it. For example, if Johnny accidentally damages the device 10 times during the policy term of 1-year or 5 Years, we will repair it 10 times or replace it 10 times if it cannot be repaired.
Q: Is there a discount for a large number of policies?
Absolutely! We offer discounts based on the number of policies purchased. Whether you are purchasing a group policy paid for by the school or a group policy that will be individually purchased by each student/parent, we assure you will receive the best pricing, program, and solution. Simply click on Get a Quote!
Q: How does the Self-Service Repair option work for Self-Maintainer schools?
✓ Securranty offers schools the option to repair their own devices.
✓ Securranty will provide Part(s) Plus pay from $30 - $60/hour to repair the devices.
✓ Signing up for the Self-Service Repair option does not obligate the District to repair any devices. You have the option to perform simple repairs or ship all devices to our depot for repair.
✓ Every time you file a claim, you have the option to self-repair or ship to our repair depot.
✓ We recommend devices with complex repair issues or potential System Boards (Motherboards) issues are shipped to our repair facility.
✓ Click here to view our YouTube video to learn more!
Q: How many years of Coverage can be purchased for New, Used & Refurbished Devices?
An insurance policy can be purchased for New devices for 1, 2, 3, 4, or 5 Years. If insurance is purchased for 1 Year, the customer may renew every year until the customer feels the device has reached the end of its life.
For Used & Refurbished Devices, an insurance policy can be purchased for 1, 2, 3, or 4 years. If insurance is purchased for 1 Year, the customer may renew every year until the customer feels the device has reached the end of its life.
Q: How does Securranty’s offering for student device insurance coverage compare with AppleCare+ for Apple iPads and MacBook’s?
Securranty insurance policy covers unlimited repairs and replacement claims for Apple iPads & MacBooks with an option for $0 Deductible, comprehensive coverage including loss, theft, flood, fire, and vandalism, and the option to insure new and used devices for 1 to 5-Years after the policy term. To learn more, read our blog AppleCare+Compared with Securranty