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Laptop Insurance

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Frequently asked questions
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Get answers about Securranty’s school devices coverage. Explore our full list of FAQs

Q: Are insurance and protection plans available for New, Used, and Refurbished laptops?

Yes, Accidental Damage Protection Plans, Extended Warranty (Mechanical Malfunction), and Theft coverage are available for New laptops purchased in the past 30 days.

Purchase the best laptop insurance and warranty plan for all brands and models of Microsoft Surface, Dell, HP, Lenovo, Samsung, Acer, Asus, and other manufacturers including Gaming Laptops. Securranty has customized programs including used laptop coverage for Business & Enterprise customers, K-12 Schools, Colleges & Universities, and Distributors and Reseller Partners.

Q: Can I purchase a warranty or insurance for used or refurbished laptop purchased from eBay, Amazon, and other online stores?

Yes, Used and Refurbished Laptops purchased from eBay, Amazon or other online stores are eligible, if purchased in the past 30 days. However, if the device is purchased from individuals from online sites such as Craigslist or private sale are not eligible for coverage.

Q: How many claims can I file for laptop insurance?

With Securranty, get unlimited peace of mind with unlimited incidents coverage. Securranty offers the best laptop insurance compared to other insurance providers. Get unlimited peace of mind coverage. If we can’t repair it, we replace it or reimburse you for the replacement cost of the item. If we can’t repair it, we replace it or reimburse you for the replacement cost of the item.

Q: How does Securranty compare other laptop insurance providers?

When searching for the best laptop insurance and warranty providers, Securranty offers the best price, lower deductible, unlimited claims and fast repair or replacement options. Purchase your laptop from eBay, Amazon, Costco, Wal-Mart, Amazon, or any other store and buy insurance online with Securranty for all brands and models of Dell, Hp, Lenovo, Samsung, Acer, Asus, Rugged laptops, Gaming laptops, and other manufacturers.

Q: How fast can I get my laptop repaired?

Once your claim is approved, you will receive a pre-paid shipping label to ship the laptop for a 5-day turn around, from date received at our repair facility. Watch our YouTube video to learn more about our repair and replacement options. If we can’t repair it, we replace it or reimburse you for the replacement cost of the item.

Q: How fast can business customer get a laptop repaired or replaced with Securranty's laptop insurance?

Small to large enterprise-size businesses can choose from several repairs and replacement options including Advanced Exchange Replacement, On-Site Technician Dispatch, Depot Repair Service option for a lower cost, Same Day Repair option, or at local Repair Store. Securranty has customized programs of $0 deductible for Business & Enterprise customers, K-12 Schools, Colleges & Universities, and Distributors and Reseller Partners.

Q: Can I transfer laptop insurance from other warranty or insurance providers to Securranty?

Yes, you can transfer insurance coverage to Securranty from any of the wireless service providers and other insurance providers and save up to 40%. If transferring insurance coverage, first purchase insurance with Securranty and then cancel your insurance with the wireless service provider, it’s that simple!

Q: What does Extended Warranty (Mechanical Malfunction) cover?

Mechanical Malfunction covers failures such as Touch Screen, Bluetooth, Wi-Fi, No Power and other internal device failures.

Q: Can I pay Monthly for a laptop insurance?

Yes, option to Pay Monthly may be available for some of the coverage plans. Pay Monthly may not be available for Used or Refurbished devices or all coverage plans.

Q: When does coverage start for insurance of Laptops?

Coverage is effective immediately when insurance is purchased for laptops previously insured with wireless carriers, and for Brand New laptops. For previously used laptops coverage is effective immediately, subject to the approval of your proof of purchase.

Q: What information do I need to purchase laptop insurance?

Once insurance purchase is completed with Securranty, an automated email with instructions will be sent with instructions to log in to your account so you can update your policy with Model Name, IMEI/Serial Number, and you can upload your receipt or email it to us at docs@securranty.com.

If purchasing insurance for Brand New laptop, you will need a copy of receipt of purchase for the item from wireless carrier, online or other stores from where purchased. If transferring coverage for devices insured thru wireless carriers, proof of insurance coverage such as copy of laptop bill is required. For previously Used laptops purchased from online stores, provide a complete copy of the receipt received via email.

Q: Is there a discount for Business Customers purchasing a bulk laptop insurance?

Yes, Securranty has customized programs, claims processes, and pricing for Business & Enterprise customers, K-12 Schools, Colleges & Universities, and Distributors and Reseller Partners.

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  • Self Repair
  • Same Day Repair
  • Onsite Tech Dispatch
Exceeding expectations

We’ve earned our customers’ trust through right-sized protection and industry-leading service and we’re honored to have received these top ratings recognizing our efforts.