Chromebook will not charge or power on

If the Chromebook does not charge or power on, you may try these steps to avoid hassles and costs related to shipping a device for repair and using a loaner device with the below quick and simple troubleshooting steps.  

The good news is this is often an easy fix. There is a good chance that your Chromebook is already on, it’s just frozen or hung up.

Force A Chromebook To Restart

On the Chromebook keyboard press the Power button and the Reload button at the same time. Some flip-style Chromebooks have the power button located on the side of the Chromebook.

2.  Sometimes a Chromebook will not turn on using the power button even when you know it is charged or charging. I’m still amazed at how often this power cord trick works.

1)    Close the lid of your Chromebook.

2)    Plug your Chromebook power cord into a wall outlet, and plug the other end into your Chromebook.

Note: If your computer charger is already connected to your Chromebook, unplug it and plug it back in

3)    Open the lid of your Chromebook without pressing any keys

After a few seconds, you might see that beautiful white screen with the Chrome logo.

3.   If that still does not work, check if the battery is charging by plugging your Chromebook into a power outlet. 

First, check if the battery is charging by plugging your Chromebook into a power outlet. (Usually, you'll see a light turn on.) If your Chromebook is charging, let it charge for at least 30 minutes. If it still won't turn on, recover your Chromebook.

If your Chromebook still isn't charging:

  1. Check if the charger or adapter cables are completely plugged in, both to your Chromebook and the wall.
  2. Make sure that the power outlet is working.
  3. Unplug your charger from the wall and your Chromebook.
  4. Plug your charger back into your Chromebook, then the wall.
  5. Charge the device for at least 30 minutes.