If the Chromebook does not charge or power on, you may try these steps to avoid hassles and costs related to shipping a device for repair and using a loaner device with the below quick and simple troubleshooting steps.
The good news is this is often an easy
fix. There is a good chance that your Chromebook is already on, it’s just
frozen or hung up.
Force A Chromebook To Restart
On
the Chromebook keyboard press the Power button and
the Reload button
at the same time. Some flip-style Chromebooks have the power button located on
the side of the Chromebook.
2. Sometimes a Chromebook
will not turn on using the power button even when you know it is charged or charging. I’m
still amazed at how often this power cord trick works.
1)
Close
the lid of your Chromebook.
2)
Plug
your Chromebook power cord into
a wall outlet, and plug the other end into your Chromebook.
Note: If your computer charger
is already connected to your Chromebook, unplug it and plug it back in
3)
Open
the lid of your
Chromebook without pressing any keys
After a few seconds, you might see that
beautiful white screen with the Chrome logo.
3. If that still does not
work, check if the battery is charging by plugging your Chromebook into a power
outlet.
First, check if the battery is charging by plugging your
Chromebook into a power outlet. (Usually, you'll see a light turn on.) If your Chromebook is charging, let it charge for at
least 30 minutes. If it still won't turn on, recover your Chromebook.
If your Chromebook still isn't charging:
- Check if the charger or adapter cables are
completely plugged in, both to your Chromebook and the wall.
- Make sure that the power outlet is working.
- Unplug your charger from the wall and your
Chromebook.
- Plug your charger back into your Chromebook, then
the wall.
- Charge the device for at least 30 minutes.
