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Underwood Public School Device Insurance

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$28.00
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Miami-Dade County Public Schools Device Insurance

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Underwood Public School Device Insurance

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Frequently asked questions

Get answers about Securranty’s school devices coverage. Explore our full list of FAQs

Q: How does the process work for student device insurance purchase by Parents/Students?

Securranty has simplified the entire process of insurance purchase by Parents/students utilizing our proprietary technology platform. Your schools IT administrators and staff will have complete access to view all policies purchased by students, choose whether school or parents will file claims, view and track claims in real-time, update policies with device information assigned to students. The school is under no obligation to purchase a minimum quantity of policies.. Here is how it works. 1. Get a quote & select Parents/Students will pay for insurance. 2. Your quote is saved in your account for you when you are ready to create.  3. Our system will allow you to customize the information you would like parents/students to provide when purchasing insurance such as Student name, School name, serial number and more. 4. You will also designate whether you would like parents/students to file a claim or you prefer to have the students bring the device to the IT department and your team will file a claim. 5. Our system will instantly provide you with a URL and a PDF flyer that you can post on your school’s intranet and share with parents when issuing device or prior to issuing device. 6. Once the students start purchasing insurance, you will see every policy purchased by a parent/student in your account organization’s account as well instantly. 7. Parents/students will also have an account on our system of their policy purchase and can file their own claim if you wish for them to do so.

Q: Can I purchase the insurance or warranty policy over the phone?

Yes! Please call us during business hours and one of our team members will gladly assist you with purchasing a policy over the phone.

Q: How do I add device information after purchasing a plan?

Please log into your account, select “Policies” then select the policy you wish to update. Enter your device information in the blank spaces. Please save your input to ensure the policy is updated.

Q: My model is not listed on drop-down during checkout, how do I proceed?

This may occur if the cost of your device is higher than this policy coverage limit. Please be sure you have selected the correct coverage limit. If you require assistance, please call us during business hours at 832-304-2015 or email us at support@securranty.com. We apologize for any inconvenience.

Q: Do I need a proof of purchase or receipt for my school issued device in order to purchase coverage?

If the device has been issued to you by your school, you don't have to provide proof of purchase/store receipt to purchase a plan or file a claim. However, you may be required to provide proof of device Model, Serial #, and date the device was issued to you by your school.

Q: Can I file a claim without proof of purchase for my school issued device?

Yes. Proof of purchase/store receipt is not needed for a school-issued iPad, laptop, or Chromebook.

Q: Do I have an account to manage my policies after I purchase?

Once you complete your policy purchase, you will receive an email containing instructions on how to access your online account. Please remember to check your spam folder.

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We’ve earned our customers’ trust through right-sized protection and industry-leading service And we’re honored to have received these top ratings recognizing our efforts.