Thrall ISD Technology Insurance

Purchase insurance policy online

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    1. Model

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    2. Plan

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    3. Select Billing

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    4. Quantity

Please select the device & model issued to your child.


Frequently asked questions

Get answers about Securranty’s school devices coverage. Explore our full list of FAQs

Q: Will I receive a confirmation and receipt after completing insurance purchase?

After completing the purchase, an automated email is sent to the email address provided, confirming purchase-including details of the policy purchased.  The email will also include instructions to set up an account password. You may log in to the account to view details of the policy purchased. Sometimes, these emails may get caught in the spam or junk folder. If you didn’t receive the email, reset your password by clicking on forgot password on the login page.

Q: Do I need to provide receipt/proof of purchase of device issued to my student/child?

Proof of purchase or receipt for purchase of device issued to your child/student is not required to purchase insurance because the device was purchased by the school and issued to your child. As a parent, the school or district only requires parents to purchase and pay for insurance and thereafter, the IT department staff manages the policy updates and claims process.

Q: What does the insurance policy cover?

Based on your coverage plan, the policy will cover the below losses.

Extended Warranty covers mechanical hardware failures such as Touch Screen, Bluetooth, Wi-Fi, No Power, Hard Drive failure, and other internal failures of a device.

Accidental Damage plan covers Cracked Screen, Liquid Spills, Full Immersion, dropped in the pool, chewed by a dog, and other accidental damages from handling.

Theft/Stolen/Burglary covers a device that is stolen when stolen from a secured and locked car, home, or locker etc.  It does not cover devices left unattended in a class or other places. Additionally, the incident must be reported to law enforcement authorities immediately.

Lost coverage covers a device that is misplaced and cannot be located after a thorough search.

Flood, Fire and Vandalism covers damage to a device resulting from flooding, fire or vandalism by someone other than the user of device.

Q: Additional discounts available when insurance is purchased for multiple student devices?

The school district has already negotiated a bulk purchase discount on behalf of all parents and thus we are unable to offer additional discounts. Coupon codes are not valid against these purchases.

Q: Can I purchase insurance for a device that is already malfunctioning or damaged?

If a device issued to the student/child is already damaged or is malfunctioning, we recommend you contact the school's IT department to have it fixed before purchasing insurance. To purchase insurance on a device, the device must be fully functional with no pre-existing failures or damage.

Q: Can I cancel Policy for a refund if my student transfers to a new school district?

Yes, you may cancel your policy for a refund. If you cancel within the first 30 days, you will receive a 100% refund, if no claims were filed and approved. After 30 days refund is pro-rated, less any claims paid.

Q: I need help with purchasing insurance. Can I get assistance?

Yes, please call us at and we will be glad to assist with the purchase of insurance and we have staff that can assist in English, Spanish and other languages.

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Exceeding expectations

We’ve earned our customers’ trust through right-sized protection and industry-leading service and we’re honored to have received these top ratings recognizing our efforts.