Apple iPhone Insurance

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Frequently asked questions

Get answers about Securranty’s school devices coverage. Explore our full list of FAQs

Q: Are insurance and protection plan available for New, Used, and Refurbished Apple iPhones?

Yes, Accidental Damage Protection Plans, Extended Warranty (Mechanical Malfunction), Lost, and Theft coverage is available for New Apple iPhones purchased in the past 30 days. Securranty has customized programs and pricing for Business & Enterprise customers, K-12 Schools, Colleges & Universities and Distributors, and Reseller Partners.

Q: Can I purchase a warranty or insurance for used or refurbished Apple iPhones purchased from eBay, Amazon, and other online stores?

Yes, Used and Refurbished Apple iPhones purchased from eBay, Amazon, or other online stores are eligible if purchased in the past 30 days. However, if the device is purchased from individuals from online sites such as Craigslist or private sales are not eligible for coverage.

Q: How many claims can I file for Apple iPhone insurance?

With Securranty, get unlimited peace of mind with unlimited incidents coverage. Securranty offers the best Apple iPhone insurance compared to AppleCare+ and wireless carriers including AT&T, Verizon, T-Mobile, and Sprint. Save up to 40% or more and get unlimited incidents coverage.

Q: How fast can I get my Apple iPhone repaired?

Once your claim is approved, you can get your phone repaired at Apple Genius Bar, Local Store of your choice, at one of our authorized repair stores or ship to our repair facility with the pre-paid shipping label with a 5-day turn around. Watch our YouTube videos to learn more about our repair and replacement options. If we can’t repair it, we replace it or reimburse you for the replacement cost of the item.

Q: Can I transfer Apple iPhone insurance from AT&T, Verizon, Sprint, T-Mobile, Boost, Mint Mobile, Visible, Consumer Cellular, Metro PCS, Google Fi to Securranty?

Yes, you can transfer insurance coverage to Securranty from any of the wireless service providers of cell phones and save up to 40%. If transferring insurance coverage, first purchase insurance with Securranty and then cancel your insurance with the wireless service provider, it’s that simple!

Q: How fast can business customers get an iPhone repaired or replaced with Securranty's phone insurance?

Small to large enterprise size businesses can choose from several repairs and replacement options including Advanced Exchange Replacement, On-Site Technician Dispatch, Depot Repair Service option for a lower cost, Same Day Repair option at Apple Genius Bar or local Repair Store. Securranty has customized programs and pricing including a $0 to a low $49 deductible for Business & Enterprise customers, K-12 Schools, Colleges & Universities, and Distributors, and Reseller Partners.

Q: Can I pay monthly for Apple iPhone Insurance?

Yes, option to Pay Monthly is available when insurance purchase is for a Brand-New Phone purchased in Past 30 Days or if transferring insurance from cell phone wireless carriers to Securranty. Pay Monthly may not be available for Used or Refurbished devices.

Q: What information do I need to purchase iPhone insurance?

Once insurance purchase is completed from Securranty, an automated email with instructions will be sent with instructions to log in to your account, update your policy with Model Name, IMEI/Serial Number, and you can upload your receipt or email it to us at

If purchasing insurance for Brand New iPhones, you will need a copy of receipt of purchase for the item from wireless carrier, online or other stores from where purchased. If transferring coverage for devices insured thru wireless carriers, proof of insurance coverage such as copy of cell phone bill is required. For previously Used iPhones purchased from online stores, provide a complete copy of the receipt received via email.

Q: Is there a discount for business customers purchasing in bulk Apple iPhones insurance?

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  • Self Repair
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  • Onsite Tech Dispatch
Exceeding expectations

We’ve earned our customers’ trust through right-sized protection and industry-leading service and we’re honored to have received these top ratings recognizing our efforts.