network equipment extended warranty plans for business

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Frequently Asked Questions

The insurance policy covers losses based on the plan you select and purchase. The plan offered for purchase is determined by the school board and management. The insurance policy will cover some or all these coverages based on the plan you purchase: Extended Warranty (Mechanical Malfunction), Accidental Damage, Loss, Theft, Flood, and Perils.

The information about your student/child such as First Name, Last Name, Student ID, Asset Tag ID, and other similar information. The information request is not a requirement of Securranty but is collected at the request of the school board or management so they can identify students that have purchased insurance.

Coverage is not available for used or refurbished commercial appliances or equipment.
To cancel a plan navigate to Plans > Select Plan > Click Cancel. If you would like to cancel plans in bulk, please open a support ticket and attach a spreadsheet and we will cancel plans in bulk for you.
Yes, the warranty and insurance plan covers your item when traveling anywhere within USA or worldwide.
New/Refurbished items, the Plan begins the day you purchased the item and lasts for the number of years you chose at purchase time. If you choose a monthly billing plan, Plan begins the day you purchase the Plan and lasts till you cancel.

After completing the purchase, an automated email is sent to the email address provided, confirming purchase-including details of the policy purchased.  The email will also include instructions to set up an account password. You may log in to the account to view details of the policy purchased. Sometimes, these emails may get caught in the spam or junk folder. If you didn’t receive the email, reset your password by clicking on forgot password on the login page.

Mechanical Malfunction covers failures such as Touch Screen, Bluetooth, Wi-Fi, No Power, Hard Drive failure, and other internal malfunction of a device including malfunction of A/C adapter/Power Supply.

If a device issued to the student/child is already damaged or is malfunctioning, we recommend you contact the school's IT department to have it fixed before purchasing insurance. To purchase insurance on a device, the device must be fully functional with no pre-existing failures or damage.

Yes, please call us at and we will be glad to assist with the purchase of insurance and we have staff that can assist in English, Spanish and other languages.

Yes, typically a deductible applies when you file a claim, as low as $25.  You can view the deductible when purchasing insurance and after completing purchase in your account.  Securranty has customized programs of $0 deductible for Business & Enterprise customers, K-12 Schools, Colleges & Universities and Distributor and Reseller Partners. 

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