best protection plans for the beats by dr. dre

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got questions?

Frequently Asked Questions

Yes, you can call during normal business hours and our Claims team can assist you in filing a claim.
Log into your account and navigate to the Policies tile on your dashboard. Select the File A Claim option next to your policy.
When you file a claim, if a deductible is applicable, you will be prompted to pay the applicable deductible with a credit card. However, your credit card is only charged if your claim is approved.
ADH means Accidental Damage and Handling or Accidental Damage Protection. Accidental damage coverage if offered and purchased, covers your item from accidental drops, cracks, spills and immersion.
An Extended Warranty covers all electrical and mechanical failures that occur during normal, everyday use of your item. Some examples of covered issues include Touch Screen Failure, Wifi Failure, Bluetooth Failure, and other defects, or issues that are not a result of accidental damage, misuse or abuse.
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