Austin Discovery School Insurance

Your Price:
$24.95
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Austin Discovery School Technology Insurance

austindiscoveryschool

Must purchase insurance within 30 days of the device being issued to you by the school.

hassle - free claims process

Quick. Simple. 24/7

Same Day Repair

Authorized Repair Center

Depot Service

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Frequently Asked Questions

Securranty has simplified the entire process of insurance purchase by Parents/students utilizing our proprietary technology platform. Your schools IT administrators and staff will have complete access to view all policies purchased by students, choose whether school or parents will file claims, view and track claims in real-time, update policies with device information assigned to students. There is under no obligation for the purchase of a minimum number of policies. Here is how it works. 1. Get a quote & select Parents/Students will pay for insurance. 2. Your quote is saved in your account for you when you are ready to crea 3. Our system will allow you to customize the information you would like parents/students to provide when purchasing insurance such as Student name, School name, serial number and more. 4. You will also designate whether you would like parents/students to file a claim or you prefer to have the students bring the device to the IT department and your team will file a claim. 5. Our system will instantly provide you with a URL and a PDF flyer that you can post on your school’s intranet and share with parents when issuing device or prior to issuing device. 6. Once the students start purchasing insurance, you will see every policy purchased by a parent/student in your account organization’s account as well instantly. 7. Parents/students will also have an account on our system of their policy purchase and can file their own claim if you wish for them to do so.
Please log into your account, select “Policies” then select the policy you wish to update. Enter your device information in the blank spaces. Please save your input to ensure the policy is updated.
This may occur if the cost of your device is higher than this policy coverage limit. Please be sure you have selected the correct coverage limit. If you require assistance, please call us during business hours at 832-304-2015 or email us at support@securranty.com. We apologize for any inconvenience.
Yes! Please call us during business hours and one of our team members will gladly assist you with purchasing a policy over the phone.
Securranty provides many claims & repair options for a customized solution utilizing our proprietary technology platform and best in class repair service. You can choose one or more repair options when filing a claim. Depot Service, after you file a claim and it is approved, our system will instantly email you a shipping label for you to box and ship your device(s). We will repair or replace your device within 5 business days. You can track your claim every step of the way including when it is in transit via UPS, FedEx or USPS. Onsite Technician Dispatch, after you file a claim and it is approved, we will dispatch a technician to your home or organization to have device repaired onsite or the technician will pick up the device deliver the next day after it is repaired. This service is available for most electronics such as smartphones, tablets, laptops, servers, televisions, appliances & furniture. K-12 Schools or organizations may find this service particularly convenient when you purchase a large number of policies. With this option the device is repaired same day or next day in many cases. Authorized Repair Centers, after you file a claim and it is approved, you will be directed to one of our authorized repair facilities in close proximity to your location. We will pay the facility for cost of repair. Schools or organizations may utilize this option for the user of the device parents/students or employees to have the device repaired same day, in many cases. Local Repair Store, after you file a claim and it is approved, you will be authorized to have item repaired at any local repair shop of your choice such as Apple Genius Bar, manufacturer authorized repair facilities or any other local repair store in close proximity to your location. You may be required to pay the store directly and we will reimburse you electronically within 5 business days via PayPal, electronic payment via a bank or check. In certain cases, we can pay the store directly. This service is available for most electronics and appliances including smartphones, tablets, laptops, televisions, appliances, servers and certain large electronics. Schools or organizations may find this service particularly convenient when you purchase a large number of policies. Self-Repair, after you file a claim and it is approved, you can use one of the parts we provide in advance to repair the device or we will ship you a part so you may repair the device. For certain complicated repairs, you may choose to ship the device to our repair facility, we will pay for postage to ship the device to our repair facility and we will repair or replace it in 5 business days. Advance stock of repair parts is provided to customers that meet a minimum number of policy purchase requirements. We will even reimburse you up to $25 per repair. Next Business Day, after you file a claim and it is approved, you will receive an advanced replacement device, priority overnight, along with a pre-paid return label to ship the failed or broken device(s) to our repair facility. 2nd Business Day, after you file a claim and it is approved, you will receive an advanced replacement device, shipped for 2nd Business Day delivery, with a pre-paid return label to ship the failed or broken devices(s) to our repair facility.
You can email it to claims@securranty.com.
Yes, you can call during normal business hours and our Claims team can assist you in filing a claim.
If the device has been issued to you by your school, you don't have to provide proof of purchase/store receipt to purchase a plan or file a claim. However, you may be required to provide proof of device Model, Serial # and date device was issued to you by your school.
You have 30 days to purchase coverage starting from the day the school issued the device to your student.
After you have filed your claim and it has been approved, you can select any of the repair options available based on the policy purchased.
Yes. A proof of purchase/store receipt is not needed for a school issued iPad, laptop, or chromebook.
Once you complete your policy purchase, you will receive an email containing instructions on how to access your online account. Please remember to check your spam folder.