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Frequently Asked Questions
Yes you will need to provide information about your device such as serial, manufacturer and model. You can provide by logging into your account online after you have purchased the plan.
Log into your account and navigate to the Policies tile on your dashboard. Select the File A Claim option next to your policy.
An Extended Warranty covers all electrical and mechanical failures that occur during normal, everyday use of your item. Some examples of covered issues include Touch Screen Failure, Wifi Failure, Bluetooth Failure, and other defects, or issues that are not a result of accidental damage, misuse or abuse.
ADH means Accidental Damage and Handling or Accidental Damage Protection. Accidental damage coverage if offered and purchased, covers your item from accidental drops, cracks, spills and immersion.
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