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ZTE smartphone warranty plans
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Frequently Asked Questions
Once the sale is successfully recorded on our system, your customers will receive 2 emails. One email confirming the details of the plan they purchased and a second email with credentials to access their account online.
This depends on how your account is set-up with Securranty. If you sell the plan and collect payment from the customer, you are responsible for collecting and remitting sales tax to the state. If Securranty sells the plan on your behalf and collects payment, then we will collect sales tax and will be responsible for such remittance. The reseller agreement you execute will specify the responsibilities.
Yes, your customers will receive a copy of the Terms & Conditions. Once your customer’s login to their account on Securranty, they can access anytime the Terms & Conditions by clicking on each plan.
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