District of Columbia International School Device Insurance
Optional insurance purchase by Students is available with no cost or fees to Schools, Colleges, or Universities. Bulk purchase discounts apply with no minimum purchase commitments or obligations. An online account for school IT staff to view policies, track claims as well as option to mange claims and repairs. For more information Click here
The program is administered by a licensed Third-Party Adminstrator, Securranty, Inc. & all policies are underwritten by A.M. Best Rated "A - Excellent" Insurer.
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How long can I wait to purchase insurance coverage for device issued to my child/student?
The insurance coverage must be purchased within 30 days of
the device being issued to your child and prior to the device being damaged. If you have a device issued to your child more
than 30-days ago or even more than a year ago, you are still eligible for
insurance, if your school or district shared information about signing up for
the program less than 30-days ago.
After completing purchase, an automated email is sent to the
email address provided, confirming purchase including details of policy
purchased. The email will also include
instructions to set up account password. You may log in to the account to view
details of policy purchased. Sometimes, these emails may get caught in spam or junk
folder. If you didn’t receive the email, reset your password by clicking on forgot password on
the login page.
What information do I need to provide to purchase insurance?
The information about your student/child such as First Name,
Last Name, Student ID, Asset Tag ID and other similar information. The information request is not a requirement
of Securranty but is collected at the request of the school board or management
so they can identify students that have purchased insurance.
The Model and serial number is updated by the schools IT
department after parent’s complete insurance purchase, in most cases. However, parents of certain schools may be
responsible for updating the model and serial number, if a school or district
requires Parents to purchase insurance and file claim when a device failure,
damage or loss occurs.
Proof of purchase or receipt for purchase of device issued
to your child/student is not required to purchase insurance because the device
was purchased by the school and issued to your child. As a parent, the school or district only
requires parents to purchase and pay for insurance and thereafter, the IT
department staff manages the policy updates and claims process.
The insurance policy covers losses based on the plan you
select and purchase. The plan offered for purchase is determined by the school
board and management. The insurance
policy will cover a some or all these coverages based on the plan you purchase:
Extended Warranty (Mechanical Malfunction), Accidental Damage, Lost, Theft,
Flood and Perils.
Mechanical Malfunction covers failures such as Touch Screen,
Bluetooth, Wi-Fi, No Power, Hard Drive failure, and other internal malfunction
of a device including malfunction of A/C adapter/Power Supply.
Accidental Damage plan covers Cracked Screen, Liquid Spills,
Full Immersion, drop in a pool, chewed by a dog and other accidental damages
including damage to the A/C adapter/Power Supply.
The school district has already negotiated a bulk purchase
discount on behalf of all parents and thus we are unable to offer additional
discounts. Coupon codes are not valid against these purchases.
If a device issued to the student/child is already damaged
or is malfunctioning, we recommend you contact the school's IT department to
have it fixed before purchasing insurance. To purchase insurance on a device, the device must be fully functional
with no pre-existing failures or damage.
If you were unable to purchase insurance within 30-days of
the device being issued to your child, and you wish to purchase insurance, you
may do so if you provide proof and verification that the device is fully
functional and not damaged. After your
complete purchase, please login to
click on the Support icon on your dashboard, and open a support
case. We will respond to the ticket with
instructions on providing proof or verification that device is fully functional
and has no failures.
Will a loaner device be provided if my child's device is being repaired?
loaner device and other questions related to device issued to your child, we
recommend you contact the school, employer, or any organization that may have
issued the device.
Yes, you may cancel your policy for a refund. If you
cancel within the first 30 days, you will receive a 100% refund, if no claims
were filed and approved. After 30
days refund is pro-rated, less any claims paid.
Yes, please call us at and we will be glad to assist with
the purchase of insurance and we have staff that can assist in English, Spanish
and other languages.