insurance purchase by parents thru 2ndgear.com

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$1.00
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2ndGear Device Insurance Purchase by Parents & Faculty
2ndGear
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Frequently Asked Questions

For new or refurbished iPhones or Smartphones, you will be required to provide store receipt for purchase of phone. If you are transferring coverage from your wireless carrier, proof of insurance coverage is required and you can select Condition New. For Used iPhones purchased from eBay, Amazon that are fully functional with no defects, you can purchase coverage and provide proof of receipt of purchase. If you have a phone that is more than 30 days old you can still purchase coverage as long as you install our registration app on the device you wish to cover and complete registration successfully through our App. Our registration App will verify your device to insure its fully functional with no damage and capture the device serial number and IMEI and attach it to the plan you purchased.
Yes you will need to provide information about your device such as serial, manufacturer and model. You can provide by logging into your account online after you have purchased the plan.
A store receipt for the item you have purchased our protection plan for is typically required. The store receipt must clearly display the item purchase date, price paid & store name. After purchasing our protection plan, we recommend you upload your proof of purchase to your account and allow us to store it for you. This will allow for a hassle-free claims process.
Once you complete your policy purchase, you will receive an email containing instructions on how to access your online account. Please remember to check your spam folder.

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